Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Smart Digital Asset S.r.l. ("Medika Web", "we", "us") collects, uses, and protects personal information when you visit medikaweb.com or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you provide: contact form submissions include your name, email, practice type, and message.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
No advertising or analytics cookies are used. See our Cookie Policy.
2. How we use your information
- To respond to your inquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests: website operation, security, and inquiry responses.
- Legal obligation: required data retention or disclosure.
4. Who we share data with
We use trusted processors acting on our instructions:
- Cloudflare, Inc. — hosting, CDN, and security.
- Resend (Plus Five Five, Inc.) — contact-form email delivery.
- Google LLC — web font delivery (Google Fonts).
- Cal.com, Inc. — appointment scheduling via booking calendar.
We do not sell or share personal info for cross-context behavioral advertising.
5. International transfers
We operate from the EU, serving US clients; data may be processed in the EU/US with safeguards like SCCs.
6. Data retention
Contact-form data is kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
If in the EU/EEA/UK, you may access, rectify, erase, restrict, or object to data processing, and lodge complaints.
8. Your rights (California — CCPA/CPRA)
California residents: right to know, delete, correct, or opt out of "sale" or "sharing". We do not sell/share data. No discrimination for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we respond within legally required timeframes.
10. Changes to this policy
This policy may be updated. The "last updated" date reflects the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com